PAYMENT:
Strictly 30 days on all approved accounts. All other customers payment with order.  VAT: is charged extra at the rate ruling on the date of despatch.

CARRIAGE:
Charged extra on all orders unless stated otherwise.. PLEASE NOTE Carriage charges shown apply to UK mainland ONLY. There are also surcharges for Scottish Highlands. If you wish goods to be sent outside UK mainland please telephone 0 (44) 161 688 7246

NON DELIVERY:
Within three days of receipt of invoice should be notified immediately and in writing within seven days.

DAMAGE OR SHORT DELIVERY:
Must be notified immediately upon receipt of goods and in writing within seven days. E. & O. E.

CANCELLATIONS, RETURNS & REFUNDS:
Return of goods will not be accepted without prior permission. Refunds are only made at the discretion of management. .
A full listing of our terms and conditions available on request.

All returns must be made to:

Bootlace Ferrules

C/O - CST Automation LTD
Unit 14
Crown Business Centre
George Street
Failsworth
Manchester
M35 9BW

RE DELIVERY:
Customers must ensure they are available to take delivery of goods as a charge of £12.31 + VAT will be payable if a card is left by the carrier company for re delivery of your items. All customers are notified via email when the goods are being despatched and items are always sent out on a next day delivery service. Should you be unavailable to take delivery, please leave a signed note visible to the driver as to where the goods can be safely left.